PRIVACY POLICY

1. Information We Collect
1.1 Information You Provide to Us
We may collect:

• Contact Information: name, email address, phone number
• Ticketing Information: purchase details, order history
• Demographic Information: age, ZIP code (if voluntarily provided)
• Payment Information: processed securely by third-party payment processors; we do not store full credit card numbers
• Communications: emails, customer service inquiries
• Voluntary Surveys or Contest Entries

1.2 Information Collected Automatically
When you visit our website, we may automatically collect:

• IP address
• Device and browser type
• Pages viewed, time spent, access times
• Cookies and tracking technologies
• Referring websites or ads

This data helps us improve performance, security, and user experience.

1.3 Information from Third Parties
We may receive information from:

• Ticketing platforms (e.g., TicketSpice, Eventbrite)
• Payment processors
• Marketing partners or social media platforms (if you opt in)

2. How We Use Your Information
We use your information to:

• Process ticket purchases and event registrations
• Communicate updates, confirmations, and important event information
• Send marketing emails (only if you opt in)
• Improve our website, event operations, and customer experience
• Ensure safety, security, and compliance
• Prevent fraudulent or unauthorized activity
• Analyze trends and event performance

3. Sharing Your Information
We may share your information with:
3.1 Service Providers
Trusted partners such as:

• Ticketing vendors
• Payment processors
• Email service platforms
• Security & safety vendors
• Production partners assisting with event operations

These partners are contractually required to keep your data confidential.

3.2 Legal & Safety Requirements
We may disclose information if required to:

• Comply with laws or legal processes
• Respond to law enforcement requests
• Protect the safety of attendees, staff, and the public
• Prevent fraud, security threats, or harm

3.3 Business Transfers
In the case of a merger, acquisition, partnership, or reorganization, your information may be transferred as part of the transaction.

4. Cookies & Tracking Technologies
We use cookies, pixels, and tracking tools for:

• Website functionality
• Analytics and performance
• Personalized advertising (if opted in)

You may disable cookies in your browser settings, but some features may not function properly.

5. Your Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:

• Access the personal information we hold about you
• Request deletion of your data (with certain exceptions)
• Opt out of the sale or sharing of personal information
• Correct inaccurate information
• Limit the use of sensitive personal data

We do not sell personal information.
To exercise any rights, email: kasso@agentinmotion.com

6.Data Retention
We retain your information only as long as necessary for:

• Ticketing and transaction purposes
• Legal, accounting, or regulatory requirements
• Ongoing customer relationships (unless you request deletion)

7. Data Security
We use reasonable physical, electronic, and administrative safeguards to protect your data, including:

• Encrypted payment processing
• Access control and secure servers
• Vendor compliance requirements

However, no system is 100% secure. We encourage users to practice safe password and device security.

8. Children’s Privacy
KASSO FEST does not intentionally collect information from children under 13.
If we learn that such data has been collected, we will delete it promptly.ます。

9. Email Communications
If you subscribe to updates:

• You may receive newsletters, announcements, and promotional content.
• You may opt out at any time using the unsubscribe link.

10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those third-party services.

11. Changes to This Privacy Policy
We may update this policy periodically.
Changes will be posted with a revised “Last Updated” date.

12. Contact Us
If you have questions about this Privacy Policy or wish to exercise privacy rights:
KASSO FEST Privacy Team
Email: kasso@agentinmotion.com